Privacy Policy
This privacy notice explains how I collect, use, and protect your personal information when you contact me or work with me.
Who am I
I am Natasha Russo, a Cognitive Behavioural Hypnotherapist, trading as Natasha Russo Hypnotherapy. I work with adult clients (18+) and offer online hypnotherapy sessions.
I am registered with the Information Commissioner’s Office (ICO) as a data controller.
The information I collect
In order to work with you safely and effectively, I may collect and process the following types of personal data:
Personal details
- Your name
- Email address
- Basic contact information
Therapy-related information
- Information you choose to share about your experiences, difficulties, and goals
- Notes relating to sessions and therapeutic work
I only collect information that is relevant to your therapy and necessary for providing a professional service.
How I collect your information
- You contact me via email or a website contact form
- Your completed intake, consent, or feedback forms
- We work together during sessions
- You correspond with me about appointments or therapy-related matters
How I use your information
- Provide hypnotherapy sessions
- Communicate with you about appointments and practical arrangements
- Maintain appropriate professional records
- Support safe, ethical, and effective therapeutic work
Your information is not used for marketing purposes without your explicit consent.
Lawful basis for processing
Under UK GDPR, your data is processed on the basis of:
- Your consent
- The provision of therapeutic services
- Professional and legal obligations
You may withdraw your consent at any time, subject to relevant legal and professional record-keeping requirements.
How your data is stored and protected
Your information is stored securely and accessed only by me. Reasonable technical and organisational measures are in place to protect your data from unauthorised access, loss, or misuse.
How long your data is kept
Client records are retained in line with professional and legal guidance and are securely deleted when they are no longer required.
Sharing your information
Your personal information is treated as confidential and is not shared with third parties unless:
- You give explicit consent, or
- There is a legal or safeguarding obligation to do so (for example, where there is a serious risk of harm)
Your data protection rights
- Access the personal data I hold about you
- Request correction of inaccurate information
- Request deletion of your data where appropriate
- Raise concerns about how your data is handled
You also have the right to make a complaint to the Information Commissioner’s Office (ICO).
Links to other websites
My website may contain links to external websites. I am not responsible for the privacy practices or content of those sites.
Changes to this privacy notice
This privacy notice may be updated from time to time to reflect changes in practice or legal requirements.
Contact
If you have any questions about this privacy notice or how your data is handled, you are welcome to contact me at: